How we handle your details.

Last updated 23 October 2026.

Who we are

AvanCourt Ltd (company no. 16714144), D85 Ambassador Building, 5 New Union Square, London SW11 7BR, is responsible for the personal details you send through this website. For any data protection question, email dataprotection@avancourt.co.uk. ICO registration number: C2068234.

What we collect and why

When you send an enquiry we receive your name, email address, phone number, the project postcode, the type of project and what you tell us about the job. We use these details only to reply to you, arrange a visit and prepare a quote. Our lawful basis is taking steps at your request before entering into a contract.

Who else handles them

The enquiry form is delivered to our inbox by Web3Forms, and the website is hosted by Cloudflare. They handle your details only to provide those services to us. We never sell your details or pass them to any third party for their own use. We never use them for marketing without your consent.

How long we keep them

If we do not go on to work together, we delete enquiry details after 12 months. If we do, we keep project records for as long as we need them for contractual, warranty and tax purposes.

Your rights

You can ask to see, correct or delete the details we hold about you by emailing dataprotection@avancourt.co.uk. If you are unhappy with how we have handled them, you can complain to the Information Commissioner's Office at ico.org.uk.

Cookies

This website does not set advertising or tracking cookies, and its fonts are served from our own site rather than a third party.